What Our Clients Say about CSRSI
 

“CSRSI helped bring our organization to another level.  They are clearly subject matter experts and the best at what they do.  PCI compliance has become a very relevant topic over the last several years and quite frankly is very complex.  CSRSI helped break it down in an easy to understand way that helped us mitigate risk.  They are experts when it comes to credit card processors, and again helped break down complex concepts in an easy to understand way.  They offer manageable and implementable solutions that make us better.”

Dean Janeway, President, Key Food Co-Op

"CSRSI has tremendous knowledge in their discipline and provided us with great service and value to our organization.  We are eager to continue to work with them in the future and were delighted to recommend them to NIGA [National Indian Gaming Association] for inclusion with Associate Member status."

John Eder, Senior Vice President of Finance, Seminole Gaming

“Last year I recommended Ross and CSRSI to a world wide client that I felt too large for me to be effective for. Ross stepped in and did a great job assisting this client and providing them with exceptional advice and consultation, giving them what they needed at a price that was fair. It is such a pleasure to work with a consummate professional such as Ross that I feel comfortable recommending to one of my clients and that elevates our industry to a level to be proud of. I would be proud and honored to recommend Ross at any time.”

John R. Andersen, President, Merchant Consulting Service, Inc.

"CSRSI has been an invaluable resource to Highway Toll Administration [HTA] as we've navigated our path from startup to industry leader.  HTA retained the services of CSRSI to develop a viable transaction strategy governing our unique payment scenarios.  As we experienced dramatic growth, HTA required a partner to identify and select best-in-class vendors, refine our methodologies, and peer into our future.  It is reasonable to say that HTA would not have the success we've had without the assistance of CSRSI and their highly knowledgeable, competent and sophisticated team."

David Centner, President and CEO, Highway Toll Administration, LLC

“CSRSI was engaged to lead and manage our bid specification for a national merchant service provider for the North American market. Hard Rock has a complex processing system that covers our locations throughout this region.

CSRSI reviewed our current processing relationship and identified areas of concern. Then they reviewed the current architectural structure and identified areas of potential improvement and continued by evaluating our current cost structures. They identified potential areas of cost reduction and quality improvement.  

Throughout the entire process they educated us to the arcane and sometimes indecipherable language and hidden agendas of potential processing providers.

With CSRSI we were able to achieve a significant reduction in cost, improvement in service provision and a detailed understanding of contract negotiations with electronic payment providers. We have and will continue to recommend their services without hesitation or reservation.”

Tom Gispanski , Vice President Finance,  Hard Rock International